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SMS/TCPA Messaging Policy

SMS & Text Messaging Privacy Policy

Effective Date: January 18, 2025
Last Updated: January 18, 2025

FIREpwr (“FIREpwr,” “we,” “our,” or “us”) may communicate with individuals by SMS or text messaging in connection with our educational programs, events, chapter activities, advocacy initiatives, fundraising outreach, and volunteer coordination.

This SMS & Text Messaging Privacy Policy explains how we obtain consent, how text communications are used, how mobile information is handled, and your rights regarding SMS communications.

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1. Purpose of SMS Communications

FIREpwr uses SMS messaging strictly to support individuals who have requested information or engagement with our organization.

Text communications may be used to:

  • Respond to website inquiries

  • Confirm event registrations

  • Provide training reminders

  • Coordinate chapter meetings

  • Share volunteer instructions

  • Provide donation confirmations

  • Deliver program-related updates

  • Respond to user questions

  • Provide advocacy action alerts (when requested)

Messages are intended to improve communication efficiency and member engagement.

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2. How Consent Is Obtained (Opt-In)

We send SMS messages only after prior express consent is received.

Consent may be provided through:

  • Website forms

  • Event or training registrations

  • Chapter sign-ups

  • Volunteer applications

  • Donation forms

  • Text-to-join campaigns

  • Written or electronic consent checkboxes

  • Direct communication where an individual voluntarily provides their mobile number

By providing a mobile number and opting in, you agree to receive informational or engagement-related text messages from FIREpwr.

Consent is:

  • Voluntary

  • Not a condition of donation or participation

  • Limited to communications relevant to your interaction with FIREpwr

We maintain internal records of opt-in sources when feasible.

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3. Types of Messages You May Receive

Depending on your engagement, you may receive:

  • Event confirmations and reminders

  • Training updates

  • Chapter meeting notifications

  • Volunteer coordination messages

  • Donation receipts or acknowledgments

  • Advocacy alerts (if subscribed)

  • Responses to inquiries

FIREpwr does not send:

  • Unsolicited commercial advertisements

  • Third-party marketing messages

  • Purchased list promotions

All messaging is mission-driven and consent-based.

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4. Message Frequency

Message frequency varies based on participation level.

Typical use may include:

  • One-time confirmation messages

  • Reminder sequences prior to events

  • Periodic updates for members or volunteers

  • Limited advocacy alerts when opted in

We limit messaging to what is reasonably necessary.

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5. Opt-Out Instructions

You may opt out of SMS communications at any time.

To stop messages:

  • Reply STOP to any message

You will receive confirmation that you have been unsubscribed.

After opting out:

  • No further SMS messages will be sent

  • Unless new consent is provided

Opt-out requests are honored promptly in accordance with industry standards.

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6. Help & Support

For assistance:

Support responses may include instructions for managing preferences or additional contact information.

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7. Message & Data Rates

Standard message and data rates may apply depending on your wireless plan. Charges are determined by your mobile carrier.

FIREpwr is not responsible for carrier fees.

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8. Carrier & Delivery Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Delivery depends on network availability, device compatibility, and carrier systems.

Supported carriers may include major U.S. wireless providers but are not guaranteed.

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9. Data Collection Related to SMS

When SMS communication occurs, we may store:

  • Phone number

  • Message content

  • Date and time stamps

  • Consent records

  • Communication preferences

This information is used to:

  • Provide requested communication

  • Maintain communication history

  • Ensure compliance with legal and carrier requirements

  • Prevent unauthorized messaging

We do not sell or rent mobile numbers.

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10. Data Sharing Limitations

Mobile numbers and SMS interaction data are:

  • Used solely for FIREpwr communications

  • Not sold or shared for third-party marketing

  • Shared only when necessary to process services (e.g., secure messaging platforms) or comply with law

Any sharing is limited to the minimum necessary information.

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11. Security Safeguards

We implement reasonable safeguards including:

  • Secure messaging platforms

  • Access controls

  • Internal privacy policies

  • Staff and volunteer training

While safeguards are in place, no electronic transmission can be guaranteed completely secure.

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12. Eligibility & Authorized Use

By providing a phone number, you represent that:

  • You are the subscriber or authorized user of the mobile number

  • You consent to receive messages at that number

  • You are at least 18 years old or have appropriate guardian consent

 

13. Compliance With Communication Laws

FIREpwr strives to comply with:

  • The Telephone Consumer Protection Act (TCPA)

  • CTIA Messaging Principles and Best Practices

  • 10DLC carrier registration requirements

  • Applicable federal and state privacy laws

Our messaging is informational, engagement-based, and consent-driven.

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14. Recordkeeping & Compliance

We may maintain records of:

  • Opt-in source

  • Consent timestamp

  • Message history

  • Opt-out requests

These records support compliance and audit readiness.

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15. Changes to This Policy

This SMS & Text Messaging Privacy Policy may be updated periodically. Updates will be posted with a revised effective date.

Continued participation after changes constitutes acceptance of the revised policy.

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16. Contact Information

For questions regarding SMS communications or privacy practices, please contact:

FIREpwr
United States
Email: info@firepwr.org
Website: https://www.firepwr.org

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